Frequently Asked Questions
What formats do you offer? Link
Self-paced, Live online, and Cohort programs. Each course page shows its format and duration.
How long do I have access? Link
Self-paced courses include at least 12 months of access. Live and cohort materials are available for 6 months after the program ends.
Do you offer refunds? Link
Yes. Self-paced courses: 14 days if you’ve completed under 20%. Live programs: up to 7 days before start. See Terms.
What skill level is required? Link
We label each course Beginner, Intermediate, or Advanced. Many paths start at Beginner with optional refreshers.
Do you provide certificates? Link
Yes, completion certificates are available and include course hours and learning outcomes.
Can teams enroll together? Link
Absolutely. We can group enrollments and offer private Q&A sessions. Contact us to plan it.
What do you mean by “ethical marketing”? Link
We avoid deceptive tactics, respect user consent, and teach strategies that align with long-term brand trust and platform policies.
How can I get support? Link
Use the contact form or email [email protected]. We aim to reply within two business days.